Privacy Policy

We collect information you provide directly to us when creating an account, enrolling in courses, or interacting with the Platform:

• Account & Profile Details: Name, email address, phone number, role (Learner, Educator, or School Administrator), and any optional profile information.
• School & Academic Data: For school accounts, we process academic marks, attendance records, grade levels, and report card information provided by school administrators or teachers.
• Learning Activity: Course progress, quiz scores, certificates earned, live class participation, and platform usage metrics.

• Payment Information: Payment information is processed securely by our payment provider. We do not store full card numbers or banking credentials on our servers.

We use the information we collect for the following purposes:

• Service Delivery: To operate your account, deliver learning content, host live classes, auto-generate report cards, and issue certificates.
• Financial Transactions: To process subscriptions and course purchases, as well as educator payouts.
• Support & Communication: To provide technical support, respond to inquiries, and send account or administrative notifications.
• Platform Improvement: To analyze usage patterns, refine our user experience, and improve platform functionality.

When EduSync is utilized by a school to manage student records, grades, and attendance, the school acts as the Data Controller, and EduSync acts as a Data Processor. In such cases, student and parent data is processed on behalf of and according to the instructions of the respective educational institution.

We do not sell your personal data. We may share data only with:

• Service Providers: Trusted third-party vendors (such as cloud hosting, payment gateways, and communication services) strictly necessary to run the Platform.
• Educational Institutions: If your account is linked to a school, authorized school administrators and teachers have access to relevant academic records.
• Legal Requirements: When required by law, subpoena, or government order to protect our legal rights or user safety.

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by statutory retention obligations.

You have specific rights regarding your personal information:

• Access & Correction: You may request access to or correction of your personal data stored with us.
• Deletion: You may request the deletion of your personal data, subject to legal retention requirements (e.g., academic record retention required by schools).
• Exercising Your Rights: Contact us to exercise any of these rights.

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at: Website: <a target="_blank" href="https://edusynchub.com/">https://edusynchub.com/</a>